A Customer Service point basically sorts of like a mini bank, and hence called as Kiosk Banking. This is where all facilities which are usually offered by banks is also accessible through a CSP. A Customer Service Point ideally allows you to transact finances, open accounts, and more such banking tasks.

What documents do you need to open a CSP?

If you have been interested in opening a CSP and offering governmental services to people, here is a list of documents you need to have

  1. Passport size photos
  2. Educational qualification certificates – 10th pass and above
  3. PAN card
  4. Aadhaar Card
  5. Voter ID
  6. Driving licence
  7. The shop agreement paper where you wish to open the Customer Service point
  8. Character certificate / police verification

To open a CSP

To open a CSP, you would need to take your original documents and reach out to banks who have tie-ups with Kiosk banking options like YES bank, Allahabad Bank, SBI, Canara bank, Axis bank and Punjab National Bank.

In order to get an approval to CSP, you would have to contact the District manager and inquire about the format needed to apply for the CSP banking. They will ask you to fill a form and then your application would be reviewed thoroughly, before approving your proposition.

What facilities can you offer through the Customer Service Portal?

  1. Balance inquiry
  2. Money deposit
  3. Money withdrawal
  4. Account opening
  5. Money transfer to any other bank
  6. Pradhan Mantri Jeevan Jyothi yojana / Suraksha Bima Yojana
  7. Atal Pension Yojana

In conclusion

This way, you can setup CSP in your rural area and offer banking services to those who have no inkling about the same. As remuneration for your services, you can easily make Rs.20,000-30,000 a month.